Medical Services Business
Needed appointment booking and patient messaging to reduce no-shows and streamline communication.
The challenge
Needed appointment booking and patient messaging to reduce no-shows and streamline communication.
Our solution
We built landing pages, a WhatsApp bot (Cloud API), and a staff web app with dashboard and calendar so appointments and patient messaging are in one flow.
Full story
This medical services provider was struggling with no-shows and scattered patient communication. They wanted a clear path from first touch to appointment and follow-up.
We created landing pages for key services, a WhatsApp bot using Cloud API for appointment reminders and simple queries, and a staff web app with a dashboard and calendar so the team could see and manage appointments in one place.
No-shows dropped, patient replies got faster, and staff gained a single calendar view.
Results
Fewer no-shows
Faster patient replies
Unified staff calendar
Services provided
“The WhatsApp bot and staff app have changed how we manage appointments. Patients respond more and we see fewer no-shows.”